Customer Success Story: On Time Supply

August 30, 2017

“Since integration, our automated Amazon order processing has resulted in a time savings of two hours daily. Within the first six months, orders have increased to 55 per day. By the end of year, we expect to double our daily order processing.”
— VP of Sales, On Time Supply

 

From high-quality tools to warranty repair service for air compressors, pneumatic tools, and more, On Time Supply is a leading distributor in the wholesale hardware industry. In addition to carrying Max Tools and Hitachi Tools, they stock a wide range of specialty fasteners. On Time Supply relies on the supplementary integration between Distribution One’s comprehensive ERP-ONE software and Amazon for accurate online inventory management and fast order processing.

 

Productivity Increase

Integrating ERP-ONE with Amazon provides auto-processing of orders as well as inventory auto-adjustments. In fact, the connectivity between Amazon and ERP-ONE has saved On Time Supply up to 2 hours of order processing time savings every day. When viewed on a monthly scale, this equates to a full week of productivity savings.

Moreover, On Time Supply also realized productivity improvements relating to their inventory. Under their manual method, the process of maintaining accurate inventory levels on Amazon required 4-5 hours of active daily oversight. After integration, however, ERP-ONE provides Amazon with real-time inventory levels to reconcile new changes to stock without employee interaction.

 

Inventory Control

Another key component of On Time Supply’s success has been its ability to maintain accurate inventory levels between its storefront and Amazon. Namely, if a drill is purchased from the physical storefront, the adjusted information transfers from ERP-ONE to Amazon to ensure the correct product amounts are displayed. Having this inventory auto-update capability is crucial to successful marketplace selling as Amazon does not tolerate order cancellation rates over 2.5% due to out of stock items. The flow of accurate information between ERP-ONE and Amazon ensures the availability of salable items.

Distribution One is proud of On Time Supply’s success using ERP-ONE. Contact us at info@distone.com to learn how we can help your distribution business successfully integrate with Amazon.

 

“Amazon has a full count of what we actually have in the warehouse. This has doubled our daily throughput both in-house and FBA (Fulfillment by Amazon).”
—VP of Sales, On Time Supply

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Customers share their ROI achievements. Click each testimonial to read the full case study.

Empire Bolt & Screw

“Out of the gate, our first cost savings occurred in accounting. What was previously a full-time job went down to just 2 hours a day. This change alone saved us $40,000 in year-over-year labor costs.”

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“ERP-ONE tracks product costs and sales margins for us… that benefit alone has added 4% to our bottom line after the first year of implementation and has more than paid for the cost of ERP-ONE.”

A-Jax Fasteners and Tools

“Enhanced productivity, lower operational costs, higher service levels, and stronger customer relationships—it’s all been attained through our ability to provide continuous real-time data generated through the myriad of programs within ERP-ONE.”

VLC Distribution

“Having spent 30 years on the operations side of distribution using SAP and AS400 software, I have not encountered a better system than ERP-ONE. The efficiencies and expandability has allowed us to improve our sales by $500,000 per employee in a year.”

On Time Supply

“We had immediate visibility into which sales representatives were performing and which product lines were providing the best return for our business.”

Cathy’s Concepts

“The ability to manage orders online has created greater efficiency in their business and has delivered more flexibility in modifying and tracking orders. Changes to an order instantly cascade all the way through the terminals and the processing stations cutting production time by at least 15%.”

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