Customer Testimonial from USA Wood Door

October 25, 2017

“USA Wood Door has been a Distribution One customer for over six years,” explains their Project Manager. “In October 2015, Masonite Corporation acquired the business with a plan to convert USA Wood Door to their ERP. Yet, after careful consideration, Masonite realized that ERP-ONE was the right solution for the distribution business rather than their legacy manufacturing ERP system.”

“Over the years of working with your folks we gained confidence in the product and the much improved technical support team to campaign for ERP-ONE and defend it against the incumbent. It’s been a pleasure working with such professional, personable, responsive, and technically competent individuals.”

“What particularly impressed us was the extensive product knowledge and responsiveness of the team leader. It was his commitment to excellent customer service and support that motivated him to always go the extra mile regardless of the time of day or day of the week. That effort not only impressed the USA Wood Door team, but even more importantly, our corporate folks that relied on him. He made it look easy.”

“We feel compelled to go on the record to recognize the Distribution One team and their contribution to our success. In an era where exceptional customer service is disappearing, it’s a privilege to be associated with a great partner like Distribution One. We’ll be converting additional distribution centers to ERP-ONE in the near future.”

We thank USA Wood Door for taking the time to share their experience and for their continued trust in Distribution One. Hear from more of our customers by reading our case studies.

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Customers share their ROI achievements. Click each testimonial to read the full case study.

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Empire Bolt & Screw

“Out of the gate, our first cost savings occurred in accounting. What was previously a full-time job went down to just 2 hours a day. This change alone saved us $40,000 in year-over-year labor costs.”

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Patlin Inc.

“Distribution One has allowed us to deliver 30% more orders without having to increase our labor force.”

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The Nut Place

“ERP-ONE actually helps our business be more productive. We operate more efficiently because our software performs like a world-class product. And that’s not marketing hype. We trust in its reliability. It is one of the best decisions our company made.”

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Colorado Industrial Packaging

“ERP-ONE tracks product costs and sales margins for us… that benefit alone has added 4% to our bottom line after the first year of implementation and has more than paid for the cost of ERP-ONE.”

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A-Jax Fasteners and Tools

“Enhanced productivity, lower operational costs, higher service levels, and stronger customer relationships—it’s all been attained through our ability to provide continuous real-time data generated through the myriad of programs within ERP-ONE.”

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VLC Distribution

“Having spent 30 years on the operations side of distribution using SAP and AS400 software, I have not encountered a better system than ERP-ONE. The efficiencies and expandability has allowed us to improve our sales by $500,000 per employee in a year.”

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On Time Supply

“We had immediate visibility into which sales representatives were performing and which product lines were providing the best return for our business.”

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Cathy’s Concepts

“The ability to manage orders online has created greater efficiency in their business and has delivered more flexibility in modifying and tracking orders. Changes to an order instantly cascade all the way through the terminals and the processing stations cutting production time by at least 15%.”

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“I’m excited about the future. We processed hundreds of orders in the first week and project our webstore will be handling over 10,000 orders per year.”

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